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Inviting learners

jiào xué xiāng zhǎng — “Teaching and learning grow one another”

Invite codes, links and email invitations — and what a learner sees when they accept.

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Getting learners into a circle is an email invitation each. This article is the three ways it can go — they have an account, they do not, or they never open it — and what to do about the third one, which is the common case.

Sending an invitation

  1. Open your circle’s roster — From the Roster tab in the red banner, or from the circle itself.
  2. Add the learner’s email address — The invitation is keyed to the address, so it has to be the one they will sign in with.
  3. Send — They get an email with a link. Nothing happens on their account until they accept.

What happens when they accept

  • If they already have an account — On that address, the circle is added to it. Their existing progress, flashcards and streak come with them, untouched.
  • If they do not — The link creates one, already in your circle and with the right role. They never see an empty sign-up form.

Either way they land inside the circle. There is no separate join step for them to get wrong.

Invitations expire

An unopened invitation stops working after a while, and the link then reports that it has expired rather than silently failing. Send a fresh one — there is no penalty and no limit.

This is the single commonest reason a learner "cannot join": the invitation is three weeks old.

When nothing happens

Most invitations that go nowhere went to spam or to an address the learner does not read. Before assuming anything is broken, check in this order:

  1. Is the address right? — A typo produces silence, not an error. Compare it with what they actually use.
  2. Have they checked spam? — A first email from an unfamiliar domain lands there routinely.
  3. Has it expired? — If they open it and are told so, resend.
  4. Did they already sign up separately? — With a different address. Invite the address they actually used, or have them change it in their account.

How many

Your plan caps learners, not invitations: 50 on Tutor, 200 on Tutor Plus. Invitations that are never accepted do not count against it, and removing a learner frees their place immediately.

Common questions

Check spam first, then check the address is the one they actually use. A mistyped address fails silently — the email goes somewhere, just not to them.

Continue learning

Circles explainedThe four kinds of circle, which one you want, and what visibility actually controls.What your learners seeThe same screens from the other side — useful before you tell someone where to click.Tracking progressWho opened what, who finished it, and where a learner is actually stuck rather than merely behind.