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Troubleshooting

Installing the app and using it offline

duì zhèng xià yào — “Match the remedy to the symptom”

Adding Mandarin Temple to your home screen, what works without a connection, and what does not.

4 min read

Not what you were looking for?

You can install Mandarin Temple as an app on a phone, tablet or desktop. What you cannot do is study on a plane — this article is honest about the difference, because "installable" and "works offline" get conflated and only one of them is true here.

Installing it

  • iPhone or iPadOpen the site in Safari, tap Share, then Add to Home Screen. It has to be Safari — other browsers on iOS cannot install a web app.
  • AndroidChrome offers an install prompt, or use the browser menu and Install app.
  • DesktopChrome and Edge show an install icon in the address bar.

Installed, it opens in its own window with no browser chrome, gets a home-screen icon, and behaves like an app. It is the same site with the same account.

What works offline: not much

Being clear about this rather than optimistic. The content is not available offline. Lessons, the dictionary, grammar, audio and your flashcards all need a connection.

What is stored on your device is a small shell: the app icons, and a fallback page shown when you open it with no connection. That page exists so you get a sensible message rather than a browser error — not so you can study through it.

On a poor connection

A patchy connection is different from no connection, and the site handles it reasonably: pages you have already loaded stay usable, and progress you have earned is recorded as you go rather than at the end of a lesson.

If a page fails to load entirely, wait and reload rather than pressing on — a half-loaded lesson can leave a section that will not complete.

On iOS specifically

Installed on a recent iPhone, the app respects the Dynamic Island and the safe areas around it, so nothing is hidden behind the notch.

What it cannot do is put anything into the Island — that is not available to a web app, on any site, and no setting will change it.

No push notifications

Installing does not add push notifications. Nothing here will interrupt you on your phone: the bell in the header and email are the only two routes, and both are things you go and look at.

Uninstalling

Remove the icon like any app. Nothing is lost — your account, progress and everything else live on the server, and the site is still there in a browser.

Common questions

No. Lessons, the dictionary, audio and flashcards all need a connection. What is cached is a small shell and a fallback page so you get a sensible message rather than a browser error.

Continue learning

Audio will not playThe usual causes in order of likelihood, and what to try before writing to us.Images are not loadingBroken pictures in exams or articles — how to tell a caching problem from a real one.