Trying it free, paying, renewals, cancelling and what happens to your credits at each point. The short version: the Free plan is how you try it, a paid plan is billed from the day it starts, credits are added rather than reset, and cancelling re-locks content without deleting anything you did.
Trying it before you pay
There is no trial on the paid learner plans — the Free plan is the trial, and it does not end. Every account gets the first lesson of every HSK level in full, the opening of every other lesson, and an AI allowance topped up to 300 credits every month to try the AI tutor, speaking practice and roleplay. No card is needed.
When you upgrade to Pro or Pro Plus you are billed that day, and the plan’s full monthly allowance arrives straight away. If you started a trial before trials ended in October 2026, it finishes exactly as it began.
What happens each month
- The invoice is paid — On the same date each cycle, by the card on file.
- Credits are added — 1,500 on Pro, 12,000 on Pro Plus — added to your balance, not replacing it. An unspent month carries forward.
- Nothing else changes — Content access, progress and settings are untouched by a renewal; it is the credit top-up that is the event.
Yearly plans work the same way at a yearly price — Pro is $99 against $180 paid monthly, a saving of 45%, and Pro Plus is $149 against $324, a saving of 54%.
Cancelling
You keep everything until the end of the period you have already paid for. After that, the paid content re-locks and the account reverts to free.
What you do not lose: progress, XP, streaks, badges, flashcard scheduling, your study plan, and any credits still on your balance. Cancelling closes a subscription, not an account.
Upgrading and downgrading
Both work in either direction. Upgrading grants the new plan’s allowance; downgrading keeps the credits you already have and re-locks whatever the lower tier does not include.
Credits already on your balance are yours regardless of the plan you are on. Dropping from Pro Plus to Pro does not take back the difference.
How payment is handled
Through Stripe. Card details go to them directly and are never stored on our servers — we hold a reference to a customer, not a card number.
Invoices, receipts and the card on file are all managed from your account’s billing area.
Common questions
Not on the paid plans — the Free plan is the way to try it, with no card and no time limit: the first lesson of every HSK level and 300 AI credits a month. Tutor and school plans still start with a trial of their own.